Settlements

Settlements refer to the process of transferring funds to your (merchant) bank account after aggregating the transaction amount and deducting our applicable charges and adjustments (Refunds, Chargebacks, etc). By streamlining the transfer of funds and providing detailed transaction information, we help you manage your finances efficiently and effectively.

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Instant Settlements

Telr’s Instant Settlements is a powerful tool that allows businesses to receive their funds almost instantly, rather than waiting for the standard T+1 or T+2 settlement cycles. This helps businesses who are in more urgent needs of their funds. To be eligible for Instant Settlements, businesses must meet specific criteria. To learn more about Instant Settlements, fill out the Support Form.

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Settlement reversals

There are scenarios when a payout initiated from Telr’s bank account to your bank account might get reversed. In these scenarios we mark those settlements are reversed. We also initiate a webhook to you once a settlement reversal happens. Here are some common reasons which can lead to a settlement reversal.

Settlement reversal reasons

Reasons
Due to some technical issues at the bank, your amount will be settled in the next settlement cycle.
The IFSC you have provided for the bank account is invalid, Fill out the Support Form with the valid IFSC.
Bank account details you have provided are invalid, Fill out the Support Form with the updated account details.
Due to some technical error at the bank, your amount will be settled in the next settlement cycle.
Due to some technical issues, your amount will be settled in the next settlement cycle.
Settlements to NRE bank accounts is currently not possible, Fill out the Support Form with the updated account details.
Bank account details you have provided is not active, Fill out the Support Form with the updated account details.
You have exceeded the transfer limit for this settlement cycle. We will process your settlement in the next settlement cycle.
Beneficiary name you have provided is incorrect, Fill out the Support Form with the updated details.
Unable to settle amount to this beneficiary account, Fill out the Support Form with the updated account details.
Your bank account details or the IFSC you have provided is invalid, Fill out the Support Form with the updated details.
Bank account details you have provided is invalid, Fill out the Support Form with the updated details.