Transactions
You can initiate refunds through our APIs or directly from the Merchant Dashboard.
To initiate a refund from the dashboard:
Navigate to Payment Gateway Dashboard → Transactions → Payments. Select the specific transaction you want to refund. If you have the Transaction ID or Order ID, you can search and initiate the refund directly from the dashboard. Note: Refunds can only be processed for successful transactions.
As soon as you log in to your Telr account, the Summary section in the payment gateway dashboard will give you instant context as to what is the amount of transaction that has happened on that particular day, and the settlement amount that you’re yet to receive. Besides this, Telr also provides a wide range of reports to analyze your business finances. The different reports that Telr provides you are,
- Transactions Report
- Settlement Reconciliation Report
- Settlement Summary
- Refunds Report
- Ledger Report
- Monthly Invoices
The Telr Dashboard provides a real-time overview of your daily transactions and finances. You can instantly track the total transactions for the day and the unsettled amount pending from Telr.
Yes. With Telr, you can receive specific reports such as Transaction reports, Settlements and Adjustment reports, directly into your own SFTP servers or Telr’ SFTP servers at a set frequency everyday.
If you’d like Telr to push out the reports to your own SFTP servers, please fill out this Support Form with your requirements.