Pricing FAQs

What is TDR?

Transaction Discount Rate (TDR) is the fee that you pay for every transaction processed using a payment gateway. The rates may differ based on the payment mode used by the customer.For example, when a customer pays via net banking, the TDR will be low, while for international credit card payments the TDR will be higher. We discussed in details, what is TDR and how it is split. Read here.

Do you provide billing Invoices for transactions and services used?

For all the transactions processed, an invoice is raised and shows up on your Cashfree Merchant Dashboard on/after the 5th of the next month. You will be notified of the invoice generation on your registered email address provided to us.Note: If your account has availed Free Trial credits for the billing period and you don’t have any charges or deductions, or if your account is on the surcharge model, an invoice will not be raised for you, since you have not been directly charged for the transactions.Please follow the below steps to download the invoice:

Login to your Cashfree account.
On the Home page, click the Profile/User icon on the top right corner and click Profile from the menu.
On the Profile page, click Invoices, select the month-year combination from the dropdown, and click on Download
A new tab will open where your generated invoice(s) will be shown and you can download them Telr India Private Limited comes under the purview of e-Invoicing under GST, and it is mandatory for us to capture all required details of the merchants correctly to generate e-Invoices. Please check the invoice to ensure that your tax details are correct.

If you want to claim Input Tax Credits, we request you to send us your latest GST registration details and the GST certificate at the earliest. Please ignore this if you have already registered your details with us and details are present on the generated invoice.

What charges do I need to pay for using Telr products?

You can check out all Telr products and their pricing here. You can also talk to our payments expert directly and know more about the product and pricing by submitting this form.

Do I need to pay any setup or integration cost?

Telr merchants need not pay any setup fee or integration charges. We offer a wide range of powerful REST APIs built to help you automate payments and achieve efficiency. We have also developed ready - to use integrations that work seamlessly with a range of e-commerce platforms such as Shopify, Woocommerce etc. You can check out our developers documents and available integrations here.

How is the billing done?

For all the transactions processed, an invoice is raised and shows up on your Cashfree Merchant Dashboard on the 5th of the next month, i.e for the services rendered for the period 1st Jan to 31st Jan, Cashfree raises the invoice by 5th of Feb. The invoice will have the total value of the transactions processed and respective Transaction Discount Rate(TDR) + GST as applicable.

Help Center

Payment Gateway

Pricing FAQs