> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shipping & Delivery

**New Update from Telr:**

Shipping and delivery logistics are critical to the success of any ecommerce business, especially for fast-growing D2C brands. Telr now offers an enhanced and intelligent Shipping & Delivery configuration system as part of its merchant dashboard, allowing businesses to set up, automate, and optimize delivery operations with ease.

**🚚 Dynamic Shipping Rule Engine**

Merchants can define customized shipping fee rules based on key variables:

<CardGroup>
  <Card title="Order Value">
    Set shipping fees by cart total—offering free shipping above certain thresholds or tiered fees for lower-value orders to boost average order values.
  </Card>

  <Card title="Pincodes">
    Define location specific shipping fees by entering regional pincodes. This helps manage regional delivery costs and restrict shipping to high risk or non-serviceable areas.
  </Card>

  <Card title="Products">
    Apply shipping charges based on specific products or product categories, ideal for handling bulky, fragile, or special inventory items.
  </Card>

  <Card title="Order Weight">
    Automatically calculate fees by the total weight of the order, perfect for businesses whose courier partners follow weight-based pricing.
  </Card>
</CardGroup>

These rules allow full control over how shipping costs are applied and displayed at checkout, making the experience more transparent and personalized for customers.

**🛠️ Integration with Multiple Shipping Providers**

Telr further enhances merchant flexibility by allowing integration with multiple third-party shipping providers. Merchants can:

* Compare rates across providers based on weight, volume, and delivery zones.
* Choose between lower-cost, slower delivery options or faster fulfillment at premium rates, based on customer expectations or margin strategy.
* Factor in additional COD handling charges, helping merchants make better pricing decisions on cash-on-delivery orders.

This flexibility ensures cost-efficiency and improved operational planning, while still providing timely delivery options for end customers.