> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Redeem a Cashgram

Cashgrams sent to customers must be redeemed within the expiry date specified during creation. Ensure you provide the correct customer details while creating the Cashgrams; this will ensure your users' successful redemption. Ensure you have sufficient balance in your Payouts Account.

<Note>
  **Note**: If the redemption fails on the first attempt, the user has up to six retries to redeem the Cashgram. After six failed attempts, the link will expire.
</Note>

Currently, there are four different modes through which your customers can receive payments instantly - Bank Account, UPI, Paytm and Amazon Pay wallet.

## Cashgram Redemption Flow

<img src="https://mintcdn.com/telr/9tUIqL24EZvTo9ie/static/payouts/cashgram/redeem_cashgram.gif?s=7e1b4a96a6bd494fd324ac8c791c4bdd" alt="" width="400" height="750" data-path="static/payouts/cashgram/redeem_cashgram.gif" />