> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Charge a Subscription

> Learn how to charge your customer on an active subscription

Collect payments for your subscriptions manually through the dashboard, in bulk, or using the [Charge Subscription API](/api-reference/payments/latest/subscription/payment/raise). Telr processes each transaction and confirms payment collection from your customer.

For periodic subscriptions, Telr automatically initiates payments on your behalf at each billing interval. For on-demand subscriptions, you will need to manually charge your customer as needed.

<Tabs>
  <Tab title="Dashboard">
    You can either raise a single charge from a dashboard or you can raise multiple charges by uploading a file.

    <img height="200" src="https://mintcdn.com/telr/jOf-Hds2xpHt0c1A/static/payments/subscription/subscriptions-charge.gif?s=ad756d9ade407b2878d567d59e3aae3d" data-path="static/payments/subscription/subscriptions-charge.gif" />

    <img height="200" src="https://mintcdn.com/telr/jOf-Hds2xpHt0c1A/static/payments/subscription/subscriptions-bulk-charge.gif?s=0f47daefb5d790a256077b7745823bf8" data-path="static/payments/subscription/subscriptions-bulk-charge.gif" />
  </Tab>

  <Tab title="API">
    You can also create a new charge using the [Charge Mandate](/api-reference/payments/latest/subscription/payment/raise) API.

    > Raising charges on multiple subcriptions at once is not supported via API currently.
  </Tab>
</Tabs>

## After creating a charge

Depending on the payment method the charge you have created might be updated asynchronously. In some cases where customer's bank account does not have sufficient funds the charge attempt will fail. Here are the states which a charge will go through:

| Transaction State | Description                                                                                                                                 |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------- |
| **INITIALIZED**   | This state indicates that the transaction is initialized.                                                                                   |
| **PENDING**       | Transaction is pending while being processed and sent to the appropriate bank for approval.                                                 |
| **SUCCESS**       | Transaction is completed successfully. A success notification is received from the bank, and a success webhook is triggered to notify this. |
| **FAILED**        | Transaction has failed. A failure notification is received from the bank, and a failed webhook is triggered to notify this.                 |
| **CANCELLED**     | This state indicates that the on-demand transaction has been cancelled.                                                                     |

## Cut-off timelines for raising a charge

| Charge Raised On | Charge Scheduled For                 | NACH            | UPI Autopay       | SI on Cards   |
| ---------------- | ------------------------------------ | --------------- | ----------------- | ------------- |
| T: 00:00 - 06:59 | null                                 | Raised on T     | Not Allowed       | Not Allowed   |
| T: 07:00 - 11:59 | null                                 | Raised on T+1   | Not Allowed       | Not Allowed   |
| T: 00:00 - 06:59 | T                                    | **Raised on T** | Not Allowed       | Not Allowed   |
| T: 07:00 - 11:59 | T                                    | **Not Allowed** | Not Allowed       | Not Allowed   |
| T: 00:00 - 17:59 | T+1                                  | Raised on T+1   | **Raised on T+1** | Not Allowed   |
| T: 18:00 - 23:59 | T+1                                  | Raised on T+1   | **Not Allowed**   | Not Allowed   |
| T: 00:00 - 23:59 | T+n (n between & including 2 and 14) | Raised on T+n   | Raised on T+n     | Raised on T+n |
| T: 00:00 - 23:59 | T+15                                 | Not Allowed     | Not Allowed       | Not Allowed   |