Charge a Subscription

Collect payments for your subscriptions manually through the dashboard, in bulk, or using the Charge Subscription API. Telr processes each transaction and confirms payment collection from your customer. For periodic subscriptions, Telr automatically initiates payments on your behalf at each billing interval. For on-demand subscriptions, you will need to manually charge your customer as needed.

Dashboard
API

You can either raise a single charge from a dashboard or you can raise multiple charges by uploading a file.

After creating a charge

Depending on the payment method the charge you have created might be updated asynchronously. In some cases where customer’s bank account does not have sufficient funds the charge attempt will fail. Here are the states which a charge will go through:

Transaction State	Description
INITIALIZED	This state indicates that the transaction is initialized.
PENDING	Transaction is pending while being processed and sent to the appropriate bank for approval.
SUCCESS	Transaction is completed successfully. A success notification is received from the bank, and a success webhook is triggered to notify this.
FAILED	Transaction has failed. A failure notification is received from the bank, and a failed webhook is triggered to notify this.
CANCELLED	This state indicates that the on-demand transaction has been cancelled.

Cut-off timelines for raising a charge

Charge Raised On	Charge Scheduled For	NACH	UPI Autopay	SI on Cards
T: 00:00 - 06:59	null	Raised on T	Not Allowed	Not Allowed
T: 07:00 - 11:59	null	Raised on T+1	Not Allowed	Not Allowed
T: 00:00 - 06:59	T	Raised on T	Not Allowed	Not Allowed
T: 07:00 - 11:59	T	Not Allowed	Not Allowed	Not Allowed
T: 00:00 - 17:59	T+1	Raised on T+1	Raised on T+1	Not Allowed
T: 18:00 - 23:59	T+1	Raised on T+1	Not Allowed	Not Allowed
T: 00:00 - 23:59	T+n (n between & including 2 and 14)	Raised on T+n	Raised on T+n	Raised on T+n
T: 00:00 - 23:59	T+15	Not Allowed	Not Allowed	Not Allowed

Payments

Payment Gateway

Charge a Subscription

After creating a charge

Cut-off timelines for raising a charge

​After creating a charge

​Cut-off timelines for raising a charge

After creating a charge

Cut-off timelines for raising a charge