> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

<Accordion title="What reports are available to track vendor payments?">
  | Report Type                    | Description                                |
  | ------------------------------ | ------------------------------------------ |
  | Vendor Recon Report            | Reconcile vendor transactions and payments |
  | Transaction Summary Report     | Overview of all transactions               |
  | Refunds Report                 | Track refund statuses and adjustments      |
  | Vendor Split Settlement Report | Monitor vendor settlement details          |

  View reports by day, week, or custom date range. Filter, search, and download capabilities available.
</Accordion>

<Accordion title="How can I delay settlements to vendors?">
  | Delay Type         | Description                   |
  | ------------------ | ----------------------------- |
  | Order Level Delay  | Set delay per transaction     |
  | Vendor Level Delay | Set delay for specific vendor |

  Note: Enable deferred settlements in your account first. Split API must be called within settlement cycle interval.
</Accordion>

<Accordion title="What are the different types of vendor settlements?">
  | Settlement Type      | Description                          |
  | -------------------- | ------------------------------------ |
  | Instant Settlement   | Immediate transfer after transaction |
  | Standard Settlement  | Regular scheduled transfers          |
  | On-Demand Settlement | Manual transfer initiation           |

  View settlements at: Payment Gateway Dashboard > Settlements > Vendor
</Accordion>

<Accordion title="How can I add multiple vendors at once?">
  Use Batch Upload feature:

  1. Download sample file
  2. Add vendor details in required format
  3. Upload completed file
</Accordion>

<Accordion title="Can I edit vendor details after adding them?">
  | Edit Method | Access Path                                                   |
  | ----------- | ------------------------------------------------------------- |
  | Dashboard   | Payment Gateway Dashboard > Easy Split - Vendor > Edit Vendor |
  | API         | Use Update Merchant Details API                               |
</Accordion>

<Accordion title="What are the key use cases for Easy Split?">
  | Use Case                         | Description                                      |
  | -------------------------------- | ------------------------------------------------ |
  | Marketplace Aggregators          | Split payments with multiple product vendors     |
  | EdTech Platforms                 | Split fees with instructors/professors           |
  | Franchise & Multi-Branch         | Route payments to individual stores              |
  | Investment/Insurance Marketplace | Same-day settlement to AMC/Insurer accounts      |
  | Educational Institutes           | Split student payments across different accounts |
  | E-Commerce                       | Handle multiple sellers in single order          |
  | Online Appointments              | Split payments with service providers            |
</Accordion>

<Accordion title="What are the vendor limits per transaction?">
  Maximum 5 vendors can receive settlements from a single transaction.
</Accordion>

<Accordion title="How are refunds handled?">
  Refund adjustments:

  * Deducted from next settlement
  * Adjusted from vendor commission amounts
  * Applied to vendors who received original settlement
</Accordion>

<Accordion title="How can vendors be added to Easy Split?">
  | Method | Details                                  |
  | ------ | ---------------------------------------- |
  | Manual | Add through dashboard interface          |
  | API    | Automated addition via Create Vendor API |
</Accordion>

<Accordion title="How many settlements do vendors receive daily?">
  Single daily settlement:

  * All unsettled transactions grouped into one payout
  * Bank reference number provided for tracking
  * Reference can be shared with vendors
</Accordion>