> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions

<AccordionGroup>
  <Accordion title="How do I initiate a transaction?" onClick={() => posthog.capture('Accordion Clicked', { title: "How do I initiate a transaction?" })}>
    To initiate a transaction:

    1. Go to the **New Payments** tab.
    2. Enter the amount you want to receive.
    3. Choose the payment mode you wish to proceed with.
    4. Fill in the required details and click on **Accept**.

    The user will then be shown a QR code that can be scanned using a PSP app to complete the payment.

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23how-do-i-initiate-a-transaction" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="How can I check if a transaction is successful?" onClick={() => posthog.capture('Accordion Clicked', { title: "How can I check if a transaction is successful?" })}>
    You can check the status of each transaction in the Payments tab.

    * Transactions in an incomplete state may move to success once confirmation is received from the customer’s bank.
    * If the status doesn’t update and money is deducted, the amount will be returned within 3-4 working days.

          <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23how-can-i-check-if-a-transaction-is-successful" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="How can I see a transaction in a particular date range?" onClick={() => posthog.capture('Accordion Clicked', { title: "How can I see a transaction in a particular date range?" })}>
    **Payment Gateway Dashboard** > **Transactions** > **Payments** > Drop down menu on the filter for **dates** > **Custom date range**

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23how-can-i-see-a-transaction-in-a-particular-date-range" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="How can I search for a transaction based on status?" onClick={() => posthog.capture('Accordion Clicked', { title: "How can I search for a transaction based on status?" })}>
    **Payment Gateway Dashboard** > **Transactions** > **Payments** > **Search and filter** > **Status**

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23how-can-i-search-for-a-transaction-based-on-status" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="What could be the reason for payment being declined?" onClick={() => posthog.capture('Accordion Clicked', { title: "What could be the reason for payment being declined?" })}>
    There can be multiple reasons for a payment being declined, including failures from the bank's end.

    If money is deducted from the customer’s account but the status shows as a failure, the amount will be reversed back to the customer’s account within 7 to 10 working days.

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23what-could-be-the-reason-for-payment-being-declined" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="How long should I wait if a transaction is pending?" onClick={() => posthog.capture('Accordion Clicked', { title: "How long should I wait if a transaction is pending?" })}>
    If a transaction is pending:

    1. Go to the **Payments** tab and pull down to refresh the status of the transaction.
    2. If the transaction status shows as failed, the money will be reversed to the customer’s account within 7 to 10 working days.

           <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=softpos%2Ftransactions%23how-long-should-i-wait-if-a-transaction-is-pending" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>
</AccordionGroup>