> ## Documentation Index
> Fetch the complete documentation index at: https://telr-docs.cashfree.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Transactions

<AccordionGroup>
  <Accordion title="How do I initiate refunds in Telr?" onClick={() => posthog.capture('Accordion Clicked', { title: "How do I initiate refunds in Telr?" })}>
    You can initiate refunds through our [APIs](https://www.cashfree.com/docs/api-reference/payments/latest/refunds/create#create-refund) or directly from the [Merchant Dashboard](https://telr.cashfree.com/merchants).

    To initiate a refund from the dashboard:

    Navigate to Payment Gateway Dashboard → Transactions → Payments.
    Select the specific transaction you want to refund.
    If you have the Transaction ID or Order ID, you can search and initiate the refund directly from the dashboard.
    Note: Refunds can only be processed for successful transactions.

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=payments%2Ftransactions%23how-do-i-initiate-refunds-in-cashfree" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="How do I check the status of a transaction?" onClick={() => posthog.capture('Accordion Clicked', { title: "How do I check the status of a transaction?" })}>
    As soon as you log in to your Telr account, the Summary section in the payment gateway dashboard will give
    you instant context as to what is the amount of transaction that has happened on that particular day, and the
    settlement amount that you’re yet to receive. Besides this, Telr also provides a wide range of reports to
    analyze your business finances. The different reports that Telr provides you are,

    * Transactions Report
    * Settlement Reconciliation Report
    * Settlement Summary
    * Refunds Report
    * Ledger Report
    * Monthly Invoices

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=payments%2Ftransactions%23how-do-i-check-the-status-of-a-transaction" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="Can I track the amount of daily transactions in Telr?" onClick={() => posthog.capture('Accordion Clicked', { title: "Can I track the amount of daily transactions in Telr?" })}>
    The Telr Dashboard provides a real-time overview of your daily transactions and finances. You can instantly track the total transactions for the day and the unsettled amount pending from Telr.

    [Click here to learn more](https://telr.cashfree.com/merchants/pg/summary/overview)

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=payments%2Ftransactions%23can-i-track-the-amount-of-daily-transactions-in-cashfree" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>

  <Accordion title="Can Telr send reports to my own SFTP servers?" onClick={() => posthog.capture('Accordion Clicked', { title: "Can Telr send reports to my own SFTP servers?" })}>
    Yes. With Telr, you can receive specific reports such as Transaction reports, Settlements and
    Adjustment reports, directly into your own SFTP servers or Telr' SFTP servers at a set frequency
    everyday.

    If you'd like Telr to push out the reports to your own SFTP servers, please fill out this
    [Support Form](https://telr.cashfree.com/merchants/landing?env=prod\&raise_issue=1) with your requirements.

    <iframe src="https://www.cashfree.com/devstudio/preview/pg/embed/faqFeedback?section=payments%2Ftransactions%23can-cashfree-payments-send-reports-to-my-own-sftp-servers" style={{ width: "100%", height: "65px", border: "none" }} title="FAQs feedback component" />
  </Accordion>
</AccordionGroup>